All orders will be delivered on the next day in The Netherlands and Belgium if your order is done before 16:00 CET (except orders on Saturday will take 1 more day).

For other European countries we deliver your order within 2-3 business days. Ordering from outside Europe, your order will be at your doorstep within 3-6 business days.

These are estimated delivery dates. Sometimes our carriers experience a little delay. We always keep you up-to-date about your delivery status by e-mail. You will receive a shipping confirmation e-mail when your order is on its way. This e-mail contains a link to the track&trace information of your parcel.

Haven't you received your order within the estimated period? Please don't panic; we are always here to help you! Please send us an e-mail at info@knuffle.shop and we will get back to you soon!

We are currently not offering the option to ship one order to multiple adresses. However, if you would like to ship the same order to multiple addresses, we advise you to place an order for each address.

Do you want to make the delivery of your order something special? We want to spread those huggable feelings, so we do a Surprise Sloth Delivery on special request! Only available in The Netherlands and Belgium at the moment. If you're looking for something special tell us why you're in for a Surprise Sloth Delivery and who knows, we can organize a special delivery.

Please send us an e-mail at info@knuffle.shop and we will get back to you soon!

All Knuffle items are handmade in Portugal (Europe) in limited editions only. We deliver worldwide. We offer free Shipping for all orders over € 100,- within Europe. For orders below € 100,- and for all orders outside Europe, the shipping costs are based on weight and destination. Just add the products to your cart, enter the checkout and you'll see the shipping price.